Terms of service

These Terms of Service (“Terms”) govern the provision of architectural visualisation services by On Visualisation Limited (“we”, “our”, “us”) to any client (“you”, “your”). By commissioning our services, you agree to these Terms.

1. Services

We provide 3D visualisation services including, but not limited to:

  • 3D modelling from supplied drawings or references

  • Rendering of interior, exterior, and masterplanning projects

  • Post-production, animation, and other visual outputs as agreed in writing

Any additional work outside the agreed scope may be subject to a revised fee proposal.

2. Client Responsibilities

You agree to:

  • Provide accurate and complete information, drawings, and references required to complete the project.

  • Ensure that you hold all necessary rights or permissions for materials supplied.

  • Review and provide feedback in a timely manner to meet agreed deadlines.

3. Fees and Payment

  • Fees will be agreed in writing before commencement of work.

  • A deposit of 25% may be required prior to starting work.

  • Remaining balances are due within 21 days of invoice date.

  • Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4. Revisions

  • Quotations typically include two rounds of revisions.

  • Additional revisions beyond this may be charged at our hourly or daily rate agreed and confirmed separately.

5. Delivery

  • Deliverables will be provided in agreed formats (e.g. JPEG, PNG, or PDF).

  • Source files (e.g. 3ds Max, SketchUp, PSD) remain our property unless otherwise agreed in writing.

6. Intellectual Property

  • You receive a licence to use the final deliverables solely for the project and purposes agreed.

  • We retain copyright and moral rights to all works produced.

  • Our work may be used in our portfolio, website, and promotional materials unless you request otherwise in writing.

7. Confidentiality

We will treat all client materials and information as confidential and will not share them with third parties, except as required to deliver the services or by law.

8. Liability

  • We will exercise reasonable skill and care in providing our services.

  • We are not liable for indirect, incidental, or consequential losses arising from the use of our work.

  • Our total liability shall not exceed the total fees paid for the project.

9. Termination

Either party may terminate the agreement in writing. You will remain responsible for all work completed and costs incurred up to the termination date.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.